Self-test

What are you already doing well and what can you improve? (5-7 min.)

First a couple of introductory questions to warm up.

In which sector does your business operate?

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How many employees does your business have (including you)?

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What working arrangements apply at your business?You can select more than one answer

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Where does your team mainly work?You can select more than one answer

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You can select more than one answer

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How do you communicate with your employees and they among themselves?

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All employees are regularly informed about how the business is doing and about our goals.
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If we change something, we get employees involved at an early stage and keep them informed.
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New employees enjoy the benefit of onboarding.
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As part of my role as a manager, I have regular one-to-one discussions with all employees.Both in one-on-one discussions and informally.
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We share constructive feedback and give praise for good work.
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How are collaboration and togetherness in your team?

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We treat each other with friendliness and respect and also enjoy a laugh together now and again.
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If someone needs help, they get it from their colleagues or line manager.
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Employees are given help to deal with difficult customers.
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There is unresolved tension and conflict.
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We are a good team and all pull together.
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Sometimes employees feel excluded, discriminated against or even harassed by others.
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How do you see your management duties?

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I feel that I behaviour in a fair, transparent, open and consistent manner towards employees.
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I help employees develop further.For example, through development opportunities, training or taking on new duties.
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I support employees who are struggling.For example, following absence from work or if their performance level is poor for a period.
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Our business is aware of its responsibility towards society.For example, training apprentices, sustainability, commitment to promote the common good.
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I am aware of my responsibility for the health and safety of my employees and take the necessary measures.
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Are your premises and workstations designed as well as they could be?

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Our workplace is a pleasant working environment.For example, sufficient light, sufficient space, no disturbance from noise, odours or the like.
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Employees enjoy a sufficient level of privacy at work.For example, individual offices, screened-off workstations, places to retreat to for breaks and the like.
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The workplace is arranged with safety in mind and potential hazards are mitigated.For example, ascending aids, lighting, markings to identify differences in height levels.
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Our vehicles and equipment for employees who are on the road a lot comply with the usual safety standards and have good ergonomics.For example, cycle helmets, regular maintenance of vehicles.
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Workstations offer good ergonomics.For example, good office chairs, height-adjustable desks, good lighting.
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Employees co-determine the design of their workstation and are allowed to set it up so they feel comfortable.
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How is work planned and allocated at your business?

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We hold regular meetings with the whole team with a view to planning and coordinating our work.
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Sometimes individual employees feel overburdened and stressed.
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Employees can decide for themselves when they deal with their tasks.
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When allocating work, we make sure that this reflects employees’ strengths, weaknesses and preferences.
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Do you and your employees enjoy a good work-life balance?

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I or my employees do a lot of overtime, work in the evening or at weekends or sometimes fail to take our holidays.
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I or my employees do a lot of overtime, work in the evening or at weekends or sometimes fail to take our holidays.
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Work breaks are possible both in the office and when working from home or on the road – and are taken too.
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I often pick up on signs of stress in individual employees.Common symptoms are headache, exhaustion, poor sleep, nervousness, oversensitivity, poor concentration and forgetfulness.
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We base our working arrangements on employees’ individual needs.For example, part-time, job sharing, extended periods of leave.
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We promote opportunities for our employees to eat healthily, exercise and relax at work.For example, through exercise during breaks, physical exercise offers, promoting cycling and providing showering facilities.
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