I find physical activity to be a good way of dealing with stress at work. Our employees can take advantage of subsidised fitness activities if they wish. We also have our own jogging group; it’s easier to go out running together. So, we try to encourage people to take up sport and thereby prevent stress.

Listening is half the job when it comes to dealing with employees. If I, as the boss, want to find out about problems and conflict early, I need to listen. This is a sort of investment and takes up time, but it’s worth it. I get a better understanding of what's on our people’s minds and can help find a solution.

When we started working from home, I was worried that work and home life might blend into one. That people might not be able to switch off. So, we came up with a set of rules regarding communication: no e-mails outside working hours and nobody had to remain available for contact in the evenings. To do this, we defined a time frame of six hours in the day when everyone had to be reachable.

Humour is good for our health, which makes it an important part of our corporate culture. Having a laugh together, sharing a coffee or sending a postcard to an employee's home every now and again: this makes our company come alive as an employer. These are small things, but they require attention and time.