Home help provider in the canton of Neuchâtel

My employees and I spend a lot of time out and about. As home help providers, we work in customers’ homes. There are accidents now and again too, such as trips and falls. Whenever possible, I work with customers to make my employees’ working environment as safe as possible. We don't always succeed, but this is very important to me.

Portrait photo Catherine Hirschy

Catherine Hirschy, director

Business
La Fée du Logis, Neuchâtel
Year founded
1997
Number of employees
17

I react quickly to absences

My employees have also had accidents at work or been absent due to illness. On those occasions, I had to quickly rearrange things, but other employees have always been able to step in – luckily, because it's hard to find temporary staff.

Catherine Hirschy cleaning windows.
I try to make my employees’ working environment as safe as possible when they visit our customers.

Time shared creates trust

It’s important to me to have a trusting relationship with my employees. To make this happen, I'm happy to invest the time needed to talk things over. In doing so, I learn a lot about any pressing issues and problems they may be facing, both at work and in their personal lives. And this allows me to respond in good time.

I have to share jobs out evenly

As the owner, I have to make sure all staff are given the ‘right’ workload. I have to share jobs out properly, help employees get organised, or even be prepared to reduce someone's workload from time to time.