Listen to your employees and give them regular feedback. This promotes trust and therefore improves the atmosphere at work. This way, your team can cope better with stress and pressure.
Choose set dates in the financial year to inform employees about how the business is doing: what goals have we achieved? Where are we at? How are things going? What problems have cropped up? What are we doing about them? This should happen several times a year at regular intervals.
Tip
Change means getting employees involved
If changes are on the horizon, think about who is affected and who needs to get involved in the process of change. Let your employees know how you will be asking them to get involved: is it a case of informing them, inviting them to cooperate or involving them in decisions?